Two-Factor Authentication

This document describes the options available to you when using Duo for two-factor authentication (2FA) with systems that require Duo two-factor and Weblogin-protected systems with two-factor turned on. Individuals who need to complete 2FA to log in to UMHS-specific services, including MiChart for Electronic Prescription of Controlled Substances (EPCS), will follow different documentation.
This document provides instructions for adding devices, after an initial device has been enrolled, in Duo for two-factor authentication (2FA).
This document provides instructions for changing your Duo options for two-factor authentication (2FA). This includes: reactivate Duo Mobile when you get a new phone with the same number, delete a phone number or device if it’s lost, stolen, or no longer needed, and switch your default device.
This document provides instructions for enrolling your landline telephone or non-smart cell phone in Duo so you can use it for two-factor authentication (2FA).
This document provides instructions for enrolling your mobile device in Duo so you can use it for two-factor authentication (2FA).
This document provides instructions for purchasing and enrolling individual Duo hardware tokens or departmental bulk orders.
This document provides instructions and advice for turning on (or off) two-factor authentication to protect your personal information in the services you log into via the Weblogin page (Wolverine Access, Canvas, U-M Google, U-M Box, MFile, MPrint, and more).
This document provides instructions for downloading and installing the Duo Mobile app on your mobile device for for two-factor authentication (2FA).
This document provides instructions for using two-factor authentication (2FA) when logging on to systems that require Duo two-factor. It covers the standard Web options for authentication — Duo Push, Call Me, and Passcodes (via phone call, text message, or hardware token), as well as the prompts for Secure Shell (SSH) clients and Remote Desktop Protocol (RDP).