- Navigate to the Amazon Connect Login page to find your department’s URL
- Once you click on the relevant Manager Login URL, you will be taken to the U-M Weblogin page. Log in with your U-M SSO (Shibboleth), then select the button for your department and click Sign In.
- Once you are logged in, you will be taken to the Amazon Connect Dashboard.
- When logging in for the first time, you’ll be prompted for permission to access your microphone and pop-ups in the browser. Click the Allow button.
- Make sure your headset is turned on and paired with your computer.
