Connect Domain Name

UM-specific Follow the instructions on the Pantheon website to connect a domain name while keeping the following in mind.

  • Verifying control of the domain name: You should follow the instructions at the link above to both connect the domain name(s) and pre-provision SSL/TLS certificate(s) for them. If you need to use a DNS TXT record to verify control of the domain name, rather than serving a file over HTTP, note the following:
    • If you have access to manage DNS for your website's domain name, you may be able to change the DNS records for the domain name to point at Pantheon.
    • Your local Unit IT support may be able to change the domain name's DNS records to point at Pantheon.
    • In all other cases, contact your campus' Hostmaster team to have them change the domain name's DNS records to point at Pantheon.
  • Obtaining new domain names:
    • To obtain domain names under umich.edu, umdearborn.edu, or umflint.edu:
      • If you (or your local Unit IT support) have access to manage DNS for the zone in which your desired domain name will reside, you may be able to create the domain name yourself.
      • Otherwise, submit the Domain Name Request Form at least two weeks before you need the new domain name. For information about university policies regarding domain names, refer to University of Michigan Domain Names
    • To obtain other domain names not under a U-M .edu domain, submit the External Domain Name Registration Form. ITS currently pays for external domain names. For details, refer to DNS Standards Outside the umich.edu Domain.

      Note: Domain names purchased through Pantheon, GoDaddy, Namecheap, and other external domain registrars can be lost for a variety of reasons, including the domain accidentally expiring and being bought up by a domain squatter who holds it for ransom or uses it for a monetized adult content or unlicensed medication website, losing the password (including if people responsible for the domain leave the university), being stolen (for example, through social engineering or phishing), or being taken offline due to a DMCA request. In many cases, it will not be possible to regain control of the domain name, and you will need to purchase a new domain name for your website and communicate the new domain name to your audience. To avoid these from happening, you should purchase domain names through ITS using the External Domain Name Registration Form. If you have a domain name currently hosted by an external domain registrar, you can protect it by transferring it to the university (contact [email protected] for assistance).